Sobatdata Technologies and Siticone Technologies are committed to
safeguarding your privacy.
Contact us at if you have any questions or problems regarding the use of your Personal Data
and we will gladly assist you. By using this site or/and our services, you consent and agree
Definitions used in this Policy:
– any information relating to an identified or identifiable
– any operation or set of operations which is performed on Personal
Data or on sets
of Personal Data.
– a natural person whose Personal Data is being Processed.
– a natural person under 16 years of age.
We/us (either capitalized or not)
– refers to Sobatdata Technologies and Siticone Technologies.
Data Protection Principles
We promise to follow the following data protection principles:
Processing that is lawful, fair, and transparent. Our Processing activities have lawful grounds.
We always consider your rights before Processing Personal Data. We will provide you with
information regarding Processing upon request. Processing is limited to purpose. Our Processing
activities fit the purpose for which Personal Data was gathered. Processing is done with minimal
data. We only gather and Process the minimal amount of Personal.
Data required for any purpose.
Processing is limited to a time period. We will not store your personal data for longer than
needed. We will do our best to ensure the accuracy of data. We will do our best to ensure the
integrity and confidentiality of data.
Data Subject’s Rights
The Data Subject has the following rights:
Right to information
– meaning you have the right to know whether your Personal
Data is being
processed, what data is gathered, from where it is obtained, and why and by whom it’s being
Right to access
– meaning you have the right to access the data collected
from/about you. This
includes your right to request and obtain a copy of your gathered Personal Data.
Right to rectification
– meaning you have the right to request rectification or
erasure of your
Personal Data if/when inaccurate or incomplete.
Right to erasure
– meaning in certain circumstances, you can request for your
Personal Data to
be erased from our records.
Right to restrict processing
– meaning where certain conditions apply, you have
the right to
restrict the Processing of your Personal Data.
Right to object processing
– meaning in certain cases you have the right to
object the Processing of your Personal Data, for example in the case of Direct Marketing.
Right to object automated Processing
– meaning you have the right to object
automated Processing, including profiling, and not be subject to a decision based solely on
automated Processing. You can exercise this right whenever there is an outcome of the profiling
that produces legal effects concerning or significantly affecting you.
Right to data portability
– you have the right to obtain your Personal Data in
a machine-readable format or if it is feasible, as a direct transfer from one Processor to
Right to lodge a complaint
– in the event that we refuse your request under the
Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the
request has been handled, please do contact us.
Right to the help of a Supervisory Authority
– meaning you have the right to
the help of a
Supervisory Authority and the right for other legal remedies such as claiming damages.
Right to withdraw consent
– you have the right to withdraw any given consent
for the Processing
of your Personal Data.
The Data we gather:
The information you have provided us with.
If you are an existing customer or user, you may have already provided us with your e-mail
address, name, and billing address – mainly information that is necessary for delivering you the
product after purchase or to enhance your customer experience with us.
If you are a new customer or user, when doing a purchase through our website, we collect
personal information such as your name, email, IP address, address information and company
details. This also happens when you are trying the product for free; we collect your email, your
device ID, and IP information. For subscriptions, blogs and newsletters, we only
collect your email, name and IP address. We save the information you provide us with in order
for you to comment or perform other activities on the website.
Information automatically collected about you:
This includes information that is automatically stored by cookies and other session tools. For
example, your shopping cart information, your IP address, your shopping history (if there is
any) etc. This information is used to improve your customer experience. When you use our
services or look at the contents of our website, your activities may be logged.
When coming on live chat, we automatically collect information about your location and IP
address. Other third-party tools like Analytics collect your computer and browser information.
Information from our partners
We gather information from our trusted partners with confirmation that they have legal grounds
to share that information with us. This is either information you have provided them directly
with or that they have gathered about you on other legal grounds.
Publicly available information
We might gather information about you that is publicly available.
How we use your Personal Data
For customer/users, we use the data to:
Register your Account.
Send you your License details including activation code(s).
Send download-files and communication about product updates.
Verify that you are the actual owner of an account and license.
Additionally, for customers, we use your data for API verification and may link up with
third-party API’s used by the product or service (e.g. we use React API for authentication).
To communicate updates and promotions.
Maintain your account on the website.
Fulfill an obligation under law or contract.
We use your Personal Data on legitimate grounds and/or with your Consent.
On the grounds of entering into a contract or fulfilling contractual obligations, we Process
your Personal Data for the following purposes:
To identify you.
To provide you a service or to send/offer you a product.
To communicate either for sales or invoicing.
On the ground of legitimate interest, we Process your Personal Data for the following purposes:
To send you personalized offers* (from us and/or our carefully selected third-party
To administer and analyze our client base (purchasing behavior and history) in order to
improve the quality, variety, and availability of products/services offered or
To conduct questionnaires concerning client satisfaction.
With your consent we Process your Personal Data for the following purposes:
To send you newsletters and campaign offers (from us and/or our carefully selected
providers and partners).
For other purposes we have asked your consent for.
We Process your Personal Data in order to fulfill obligations arising from the law and/or use
your Personal Data for options provided by law. We reserve the right to anonymize Personal Data
gathered and to use any such data. We will use data outside the scope of this Policy only when
it is anonymized. We save your billing information and other information gathered about you for
as long as needed for accounting purposes or other obligations deriving from the law.
We might process your Personal Data for additional purposes that are not mentioned here but are
compatible with the original purpose for which the data was gathered. To do this, we will ensure
a. The link between purposes, context, and nature of Personal Data is suitable for further
b. The further Processing would not harm your interests and,
c. There would be an appropriate safeguard for Processing.
We will inform you of any further Processing and purposes.
Who else can access your Personal Data
We do not share your Personal Data with strangers. Personal Data about you is in some cases
provided to our trusted partners in order to either make providing the service to you possible
or to enhance your customer experience. We share your data with:
Our processing partners:
Reputable infrastructure, e.g. for storage and backups.
Reputable infrastructure, e.g. for
storage and backups.
Our business partners:
Order processing: PayPal
Re-sellers and Distributors (*To be updated once active)
Mainly: Google Analytics, MailChimp
We only work with Processing partners who are able to ensure an adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.
How we secure your data
We do our best to keep your Personal Data safe. We use safe protocols for communication and
transferring data (such as HTTPS). We use anonymizing and pseudonymizing where suitable. We
monitor our systems for possible vulnerabilities and attacks.
We have enabled:
Encryption through SSL.
Enabled Web Application Firewall.
Even though we try our best, we cannot guarantee the total security of information. However, we
do promise to notify suitable authorities in case of any data breaches. We will also notify you
if there is a threat to your rights or interests. We will do everything we reasonably can to
prevent security breaches and to assist authorities should any breaches occur.
If you have an account with us, please note that you need to keep your username and password
secret. You also have a role in ensuring the safety of your data through the use strong
Our product is not age-restrictive and can be used for educational purposes as well. For
children, we highly recommend directed guidance from parent/guardian when signing-up.
Cookies and other technologies we use
track the user's movements, and to collect information about users. This is done in order to
personalize and enhance your experience with us.
NOTE: A cookie is a tiny text file stored on your computer. Cookies store
information that is used to help improve a site’s user-experience and engagements. Only we
access the cookies created by our website. You can control your cookies at the browser
Choosing to disable cookies may hinder your use of certain functions.
– these cookies are required in order to use some important
features on our
website such as logging in. These cookies do not collect any personal information.
– these cookies provide functionality that makes using
our service more
convenient thus providing extended personalization features. For example, they might remember
your name and e-mail in comment forms so you don’t have to re-enter this information the next
time you’re commenting.
– these cookies are used to track the use and performance of
our website and
– these cookies are used to deliver advertisements that are
relevant to you
and your interests. In addition to this, they are used to limit the number of times you see an
advertisement. They’re usually placed on the website by advertising networks with the website
operator’s permission. These cookies remember that you have visited a website and the
information is shared with other organizations such as advertisers. Often, targeting or
advertising cookies will be linked to site functionality provided by the other organization.
NOTE:You can remove cookies stored on your computer via your browser’s
settings. Alternatively, you
can control some third-party cookies by using a privacy enhancement platform such as
optout.aboutads.info or youronlinechoices.com. For more information about cookies, please
which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the
Google Analytics opt-out page.
Cross-border data transfers
Information that we collect may be stored and processed in and transferred between any of the
countries in which operates (or shall operate in future) to enable the use of the information in
You agree to such cross-border transfers of personal
direct email to
Last updated and effective 17 June, 2020